Privacy Policy
Privacy Policy for MATHILDA
At MATHILDA, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We collect information to provide a seamless shopping experience, improve our services, and ensure secure transactions. This includes:
a. Personal Information:
- Name, email address, shipping/billing address, and phone number.
- Payment details (processed securely and not stored by us).
b. Non-Personal Information:
- Device information (e.g., IP address, browser type, operating system).
- Usage data (e.g., pages visited, time spent on our site).
c. Cookies and Tracking:
- We use cookies and similar technologies to enhance your experience, analyze site traffic, and provide personalized content. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To fulfill orders, deliver products, and provide customer support.
- Communication: To send order confirmations, shipping updates, and promotional offers (if opted in).
- Improvement: To analyze site performance and enhance our services.
- Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
3. Sharing Your Information
We respect your privacy and only share your information as necessary:
- With Trusted Partners: For payment processing, shipping, and delivery services.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell, rent, or trade your personal information to third parties.
4. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from promotional emails or restrict certain data processing activities.
To exercise your rights, contact us at privacy@mathilda.com.
5. Data Security
We implement industry-standard security measures to protect your data. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party sites. MATHILDA is not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing any personal data.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it immediately.
9. International Data Transfers
As a global brand, your data may be transferred and processed in countries outside your own. These countries may have different data protection laws. By using our services, you consent to such transfers while we ensure appropriate safeguards are in place.
10. Updates to this Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Effective Date" indicated. Continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: privacy@mathilda.com
Phone: +[Insert Phone Number]
Address: [Insert Company Address]
Thank you for trusting MATHILDA. Your privacy is our priority!