Product Features:
Long-sleeved, high collar, and skirt length of 96 cm, sweater length of 62 cm.

Size Guide:
The product has an oversize fit and is a standard size. You can refer to the size chart for assistance.

Sample Size: Standard
Model Measurements: Height: 1.78 cm, Chest: 79 cm, Waist: 61 cm, Hips: 93 cm

Season/Year:
FW24/25 Fall - Winter

Material and Care:
We ensure that our products are manufactured in accordance with social, environmental, safety, and health standards at every step.

Outer Material:
58% Wool, 25% Polyamide, 12% Acrylic, 5% Elastane

Care:
To extend the life of your garments and protect the environment, we recommend cleaning according to the care instructions.

Which shipping company do you work with?

For domestic deliveries, we work with Hepsi Jet Cargo, and for international deliveries, we work with UPS.

How long will it take for my order to be delivered?

Your order will be handed over to the shipping company within 1–3 business days.

How can I track my order?

Once your order is shipped, you will receive a tracking code via email or to your mobile device. With this tracking code, you can monitor every step of your delivery.

If there is any issue during the delivery process, please don’t hesitate to contact us.

Return Policy

Our return policy allows you to receive a refund for products purchased online within 14 days from the date they are delivered to you, provided that you present proof of purchase (invoice). Items must be returned in their original condition, unused, with tags attached, and along with the invoice we provided.

Exchanges are allowed only once.

You can return or exchange products within 14 days by sending them to us through Yurtiçi Kargo using the provided return code, along with the completed return/exchange form and your invoice.

Return shipping costs are covered by MATHILDA GRUP TEKSTİL İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ.

Exchange shipping costs are the responsibility of the customer.

Yurtiçi Kargo Return Code: 1014392646

Return or exchange requests without a completed return section on the invoice or without a completed return/exchange form will not be processed.

Service fees paid at the time of purchase (such as shipping fees, bank transaction fees, etc.) are non-refundable.

For your requests and suggestions, you can email us at musterihizmetleri@mathildastore.com.

For any questions, our customer service line 0850 340 02 24 is available on weekdays between 10:00 AM and 6:00 PM.

You can also reach out for support on any topic via the “live support” feature available on our website.

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